As the global market leader in CRM systems, Salesforce is increasingly helping dealerships achieve their sales goals. In addition to data from the DMS, Salesforce thus offers a rich source of data to facilitate online customer contact. We offer a comprehensive bidirectional, real-time link for this purpose.
The connection to Salesforce can take place directly through the API of Salesforce or with the intervention of a party like Mulesoft. For example, by connecting leads, accounts, opportunities and cases to DMS data, a very comprehensive picture of your customers is created, more comprehensive than is possible in either system. The two-way communication makes it possible for all systems to run synchronously.
The link is very interesting for online marketing applications, but is additionally often used in conjunction with the WEBSOLVE Lead Management System. The LMS then acts as a portal for the qualification of leads before they are sent to Salesforce. Follow-up can be done very efficiently by cleverly combining data from different sources.
Use data directly for marketing applications.
All relevant data directly in Salesforce.
Use the data directly in your online marketing.
Combine the data seamlessly with other sources such as your DMS.
WEBSOLVE