“Make mutations flows transparent and manageable.”

Your employees make daily changes to customer data from your DMS and/or CRM. If all is well, this will contribute to a higher quality of the data. But if you rely only on your employees, then you are missing an important source of data: your customers themselves.

With the 'Mutations' solution, changes that your customers make themselves in the Customer Portal are presented, you can assess them and automatically transfer them to your DMS and/or CRM. In addition, this solution makes it possible to make bulk adjustments to the data yourself, for example to assign a group of customers to a particular seller in one go.

Finally, in combination with automatic messages or campaigns, this module offers the possibility to follow up on bounced emails.