With KPN ONE, KPN offers a flexible package for entrepreneurs that combines internet and (mobile) telephony in a cloud solution. Many dealerships use this solution and because KPN has a link to the WEBSOLVE API, all relevant customer data appears directly on the dealer's screen when the customer calls the dealer.
KPN uses the WEBSOLVE API for this link. When a customer calls, the phone number is forwarded to the API and the relevant customer data is retrieved. This information is displayed in the KPN ONE interface so that every employee immediately knows which customer they are talking to.
Basic customer data.
Immediately see which car(s) the customer drives.
Immediate insight into the status in the workshop.
Always available, 24 hours a day.
WEBSOLVE