Client work

Selected work for National Sales Companies.

A BMW Japan sales consultant and a customer reviewing vehicles on a tablet in a Tokyo showroom
01 BMW Japan National Sales Company · Japan

National consistency. Local relevance.

Connecting centrally coordinated campaigns with local execution, CRM-based targeting and useful follow-up information.

National-to-local marketingConnected data & intelligence
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Agents wearing headsets at the Ford Netherlands Retail Contact Center
02 Ford Netherlands Retail Contact Center · Netherlands

Reconnecting with leads that had gone quiet.

57% 72% Lead contact rate

Automated follow-up let unreachable prospects arrange contact, and a second flow re-engaged leads that had not progressed to a showroom visit. Contact rate, not sales conversion.

Customer journeys & conversion
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A BMW service advisor and a colleague reviewing a tablet in a BMW and MINI workshop
03 Service Forecast BMW & MINI dealer network · Netherlands

From fragmented service signals to one connected forecast.

Combining vehicle, service, contract and connected-car signals to create a more consistent, proactive aftersales experience across the Dutch BMW & MINI network.

Aftersales & loyaltyConnected data & intelligence
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Published outcomes are specific to each engagement, not a forecast of future performance.

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