Your data isn’t broken: it’s buried

Your DMS holds everything you need to drive more aftersales revenue: service history, contract info, mileage, recall eligibility. But here’s the problem—you can’t act on it fast enough.

By the time you export data, build segments, and brief dealers, the campaign is already late. Customers get generic offers they don’t need. And valuable aftersales revenue slips away.

As Q1 planning ramps up—and many NSCs look to maximize their service KPIs—it’s time to unlock the revenue trapped in your DMS silos.

What’s really going wrong

Most NSCs and dealer groups are stuck with the same frustrations:

  • Lapsed customers go untouched because no triggers exist when someone misses a service.
  • Generic campaigns erode trust by targeting the wrong customers at the wrong time.
  • Manual processes slow you down, leading to outdated Excel lists and misfired offers.
  • Forecasting is fragmented, with data spread across the DMS, warranty systems, and OEM portals.

And while the data exists, most platforms fail to turn it into coordinated, network-wide action.

What it looks like when you fix it

With the right automation layer on top of your DMS, you can:

  • Reactivate dormant service customers automatically based on time or inactivity.
  • Target campaigns with precision, filtering by contract type, vehicle age, mileage, and service history.
  • Centralize your aftersales forecast—so service reminders, tyre campaigns, warranty renewals, and recall alerts are all planned from a single dashboard.
  • Streamline campaign execution across dealers while allowing local flexibility and personalization.

Tools like Pitstop, Reach, and Radar integrate with your existing stack—no need to rip out your DMS or CRM—and start delivering results in weeks, not months.

Real numbers, not just theory

NSCs using WEBSOLVE tools report:

  • +18–25% increase in service bookings within 90 days of activating intelligent outreach flows.
  • Up to 35% of dormant service customers reactivated through automated, personalized re-engagement.
  • Consistent NPS improvements, thanks to timely, relevant messaging that customers actually appreciate.

With dashboards showing open rates, booking conversions, and dealer-level performance, ROI isn’t a guess—it’s measurable.

Common concern: Will my dealers actually use it?

Yes—because they don’t have to run it.

WEBSOLVE supports tiered campaign management: campaigns can be created centrally and pushed to local rooftops with room for dealer-specific messaging. Local teams stay in control of tone and timing, while you ensure brand consistency and strategic focus.

We also support dealer onboarding and change management, offering white-label training and performance benchmarking that makes adoption easy—and results hard to ignore.

Final thoughts: Revenue is in the data. Activation is the problem.

You don’t need a new DMS. You need to make yours actionable.

If you’re ready to increase service bookings, improve forecasting, and stop letting good data go to waste, now’s the time.

Book a demo with WEBSOLVE today, and turn your aftersales data into your Q1 revenue advantage.