Connect to OEM recall data
and notify your customers.
Recall Alert connects your dealership or network to the official OEM recall databases and enriches that data with your DMS/CRM records.
It identifies which customers and vehicles are affected by active recalls, allows you to control which messages are sent, and delivers automated notifications across multiple channels — including email, SMS, WhatsApp, and hardcopy.
It also provides clear dashboards for NSCs and OEMs to monitor dealer-level recall performance and compliance.
Why it matters?
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🔧 Boost workshop traffic with actionable safety outreach
Dealers can turn mandatory recalls into an opportunity to re-engage inactive customers and drive service appointments. -
🛡️ Strengthen compliance and brand trust
NSCs ensure all recalls are handled consistently and visibly — across the full dealer network. -
📊 Gain oversight and operational insight
OEMs and importers can track recall resolution rates in real time and identify slow adopters or gaps in communication.
How it works
Trusted by
performance-driven
sales teams worldwide
Seamless integration
Recall Alert is a powerful extension of Pitstop, embedded in the LoyaltyMax suite.
- Pitstop: Use the same event-based logic and automation engine to send recall alerts.
- LoyaltyMax Package: Combine with Reach for campaign-level control or Radar to predict high-risk recall customers before they even respond.
Perfect for dealer groups, NSCs, or OEMs looking to unify safety-critical messaging and improve recall outcomes.
Frequently Asked Questions
→ Recall Alert is built to integrate with any OEM or national recall database. Whether you have an open API or use secure data feeds, we can connect to your system and tailor the integration to your operational setup.
→ Yes. You decide which recalls to activate, and can customize message content per market or brand. You can even determine limits per recalls and outlet if needed.
→ Absolutely. You can tailor messages based on vehicle type, dealer group, or customer demographics.
→ Yes. Recall Alert supports digital and hardcopy outreach using the same template logic.
→ 100%. Recall Alert is fully GDPR-compliant and built under ISO 27001/27701 certification standards.
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