print-trigger

What does Print Trigger do?

Print Trigger extends the power of Pitstop by enabling you to create automated, print-ready PDF documents for customer communication.

Instead of sending messages via email, SMS, or WhatsApp, this add-on generates personalized letters — ready to print and mail — based on service triggers, warranty events, or custom rules.

It's the perfect solution for engaging customers who prefer offline communication or where digital channels are less effective.

Why it matters?

  • 📬 Reach offline customers effectively
    Dealers can communicate with customers who don’t respond to email or SMS — without extra manual work.
  • 🛠️ Automate high-compliance communications
    NSCs can ensure critical updates (e.g. legal notices, warranty changes) are sent in a compliant, printed format.
  • 🌍 Adapt to regional preferences
    OEMs serving diverse markets can standardize messaging but deliver it in the most effective local format — including physical mail.

How it works

🎯 Define your triggers in Pitstop

Select events such as upcoming service, warranty expiry, or missed workshop visits.

🧾 Customize your templates

Use branded templates for each message type, with dynamic fields for personalization, or use a plain version to be used on your own stationary.

📄 Choose Print Trigger as a channel

Instead of email, SMS or WhatsApp, choose “hardcopy” to generate PDF letters.

🖨️ Print or export automatically

Documents are formatted and saved, ready for printing in-house or via your preferred print partner.

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Seamless integration

Print Trigger is an extension of Pitstop, within the LoyaltyMax suite.

  • Pitstop: Works natively with any trigger you configure, including service intervals, recall alerts, and loyalty offers.
  • LoyaltyMax Package: Adds print communication to your automated loyalty engine, ensuring full-channel flexibility.

Ideal for dealerships, NSCs, or OEMs that want to maintain customer touchpoints across both digital and offline environments.

Frequently Asked Questions

→ Service reminders, loyalty vouchers, warranty notices, recall letters — anything you’d normally email can be generated as a letter.

→ Yes. Print templates are fully customizable to match your CI and include personalized vehicle and customer data.

→ Absolutely. Templates can be localized and printed per dealer or market using the same trigger logic.

→ Yes. Whether it’s 50 or 50,000 letters, Print Trigger automates the entire process — ready to batch export to your print provider.

→ Yes. All data used for PDF generation is GDPR-compliant and handled under ISO 27001/27701 standards.

Get started

Ready to convert more leads and retain more customers?
Let’s build your growth engine — together.

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