What does Legacy Bridge do?
Legacy Bridge makes selected data from older DMS, CRM, or other systems available to third parties — without granting them direct access to those legacy platforms.
As part of the LoyaltyMax package, WEBSOLVE already connects to these systems to power Pitstop, Reach, and Radar.
Legacy Bridge takes it one step further: exposing this existing, processed data via secure APIs, so partners and platforms (like support centers, workshop tools, or OEM portals) can use it without integration overhead.
Why it matters?
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🔗 Extend legacy system data to partners — safely
Dealers and NSCs can securely share customer or vehicle insights with approved third parties without risking direct system access. -
🧩 Integrate easily with external tools
OEMs and dealer groups can connect customer platforms, workshop planners, or call centers to LoyaltyMax data — even when the source data comes from outdated systems. -
🔐 Avoid redundant integrations or system exposure
Third parties use a clean, modern API — not custom connections to aging infrastructure — reducing complexity and improving security.
How it works
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Seamless integration
Legacy Bridge extends the reach of the LoyaltyMax suite to your broader technology ecosystem.
- LoyaltyMax Package: Data from legacy systems is already being used in Pitstop, Reach, and Radar — Legacy Bridge simply opens this to selected partners.
- Supports: Integration with workshop planners, call center platforms, loyalty apps, customer portals, or reporting dashboards.
Ideal for NSCs and OEMs seeking to create a unified customer experience — even across a diverse dealer tech landscape.
Frequently Asked Questions
→ We connect to legacy DMS or CRM systems as part of LoyaltyMax. Legacy Bridge gives third parties access to that data — without needing to integrate with those systems directly.
→ No. If LoyaltyMax is already connected, Legacy Bridge uses that connection to expose data securely via API.
→ Typical fields include customer details, vehicle data, service history, and contract info — only what’s relevant and approved for third-party use.
→ Absolutely. You maintain full control over which data objects are exposed, to whom, and for what purpose — with audit trails and permission layers.
→ Yes. Legacy Bridge is built on ISO 27001/27701-certified infrastructure and fully compliant with GDPR — including data minimization and access control principles.
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